Question 1

What is Cabifit and what services does it offer?

Accepted Answer

Cabifit Ontdekkers provides professional board cutting and edging services to prepare materials to required specifications. We also supply hardware, fittings, and handles to support full cabinetry assembly.

Question 2

Which board materials are supported for cutting?

Accepted Answer

Cabifit Ontdekkers cuts melamine, MDF, and chipboard boards.

Question 3

Do you supply boards? Or can I bring my own material for cutting?

Accepted Answer

Cabifit Ontdekkers supplies PG Bison boards. Cutting and edging are only available on materials purchased through Cabifit.

Question 4

Where are Cabifit services available?

Accepted Answer

Cabifit Ontdekkers is available at selected stores, with more locations being added as we expand the service.

Question 5

Ways to send your cutlist to Cabifit.

Accepted Answer

Cutlists can be hand delivered to the Cabifit Ontdekkers store, or submitted to Cabifit stores via email or sent through WhatsApp.

Question 6

What details and template are required?

Accepted Answer

Cutlists must clearly include all measurements, quantities, and material specifications. A Cabifit standard template is available for download and must be completed in full. Cabifit will only begin cutting once we have received the signed template, confirming that the customer has reviewed and approved the cutting list and that no further changes are required.

Question 7

Can Cabifit assist with preparing cutlists?

Accepted Answer

Cabifit Ontdekkers cut and edge boards based on the measurements provided in your cutlist. While the responsibility for preparing the cutlist rests with the customer, our Cabifit team will assist wherever possible to guide you and ensure your requirements are clearly understood.

Question 8

Largest board dimensions Cabifit can cut?

Accepted Answer

Cabifit Ontdekkers work with PG Bison boards sized 2750 x 1830 mm and can cut any dimensions that fall within this board format, depending on your specified requirements and layout.

Question 9

What tolerance levels apply to cutting?

Accepted Answer

Cutting is completed within standard industry tolerances. Specific tolerances can be confirmed with the Cabifit Ontdekkers store.

Question 10

Can Cabifit reduce waste via optimisation?

Accepted Answer

Yes, our software is designed to optimise your cutlist to maximise material usage and reduce waste, based on the layout and specifications provided.

Question 11

How long cutting orders typically take?

Accepted Answer

Cabifit Ontdekkers turnaround times vary based on order size and store capacity. The store will provide an estimated completion time. As a general guide, we aim to complete 1–2 panels within 24 hours and 3 or more panels within 72 hours. We will always endeavour to complete orders sooner where possible, depending on current workload and scheduling.

Question 12

Edging options? Types and colours of edging available?

Accepted Answer

A range of edging options and colours are available. Availability may vary by Cabifit store.

Question 13

Can I choose different edging thicknesses?

Accepted Answer

Yes, different edging thicknesses may be available. Please confirm options with the Cabifit Ontdekkers store.

Question 14

Will edging affect final board size?

Accepted Answer

No, the final board size will remain as per your cutlist. At Cabifit Ontdekkers we account for the edging thickness by trimming accordingly, so once edging is applied, the finished panel will match the dimensions specified in your order.

Question 15

Can I choose which sides get edging?

Accepted Answer

Yes, customers can specify which edges require edging.

Question 16

Does Cabifit match edging to board colour?

Accepted Answer

Colour matching is available based on stock availability.

Question 17

How to get a Cabifit cutting and edging quote?

Accepted Answer

Step1: Complete the online Cabifit Cutting & Edging questionnaire. 
Step 2: Upload your cutting list (you can use our Excel or PDF template). 
Step 3: Select your preferred Cabifit store for collection.

Question 18

How Cabifit sends your quotation?

Accepted Answer

Your selected store will send your quote via email or WhatsApp.

Question 19

What factors determine Cabifit pricing?

Accepted Answer

Cabifit Ontdekkers pricing is based on material, cutting, edging, and order complexity.

Question 20

How long a Cabifit quote remains valid?

Accepted Answer

Cabifit quotation is valid for 14 Days.

Question 21

Is there a minimum order size?

Accepted Answer

No minimum order is required.

Question 22

How to pay order?

Accepted Answer

You can pay for your Cabifit order once you have received your official quote using one of the following methods:
•	In-store payment via Cash or Card or EFT 
Please note that EFT payments may take up to three working days to clear, and your order will only be processed once funds have been received and reflected in our account. Important Note: Please use your quote number as the payment reference
•	Online payment via Instant EFT, Credit Card, Google Pay, or Apple Pay.

Question 23

What happens once payment is completed?

Accepted Answer

Step 1: It is important to note that your cutlist must first be signed off as confirmation of the approved measurements, sizes, and colours. We will only begin cutting and edging once this signed-off cutlist has been received. 
Step 2: Once the signed cutlist has been confirmed, cutting and edging will commence. 
Step 3: The selected Cabifit store will then contact you directly to arrange collection.

Question 24

How long full Cabifit orders take

Accepted Answer

Cabifit Ontdekkers turnaround times vary based on order size and store capacity. The store will provide an estimated completion time. As a general guide, we aim to complete 1–2 panels within 24 hours and 3 or more panels within 72 hours. We will always endeavour to complete orders sooner where possible, depending on current workload and scheduling.

Question 25

Will I be notified when done?

Accepted Answer

Customers will be notified telephonically once orders are ready for collection.

Question 26

Can changes be made after submission?

Accepted Answer

Changes may be possible only before your order has been processed and cutting has started. Once cutting has commenced, no changes can be made under any circumstances, as materials will already have been processed according to the approved cutlist.

Question 27

Does Cabifit offer delivery services?

Accepted Answer

Currently, Cabifit Ontdekkers orders are collection only. Delivery may be considered in future phases.

Question 28

Collection location for Cabifit orders?

Accepted Answer

Cabifit Ontdekkers orders are collected from the selected Cabifit store where the order was placed.

Question 29

Required details when collecting order?

Accepted Answer

Please bring your order reference or confirmation details when collecting your Cabifit order.

Question 30

Can cutlists be shared on WhatsApp?

Accepted Answer

Cabifit Ontdekkers queries are handled by trained agents who will assist or direct your request to the relevant Cabifit store.

Question 31

Can I select my preferred store?

Accepted Answer

Yes, customers can select their preferred Cabifit store where applicable.

Question 32

What happens if no agent is available?

Accepted Answer

Your query is stored and will be attended by the agent when agent is back online

Question 33

What to do if something is wrong?

Accepted Answer

Please report any issues to the Cabifit Ontdekkers store, and the team will assess and advise on next steps.

Question 34

Can cut boards be returned or adjusted?

Accepted Answer

Returns and adjustments are subject to Cabifit policy and the nature of the issue.

Question 35

How Cabifit maintains cutting precision?

Accepted Answer

Cutting is performed using specialised equipment and standard processes to ensure consistency.

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